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Buying Signals + Trial Close

You considered my readiness to buy

Estimated Time to Complete  (Minutes)

30

Learning Objectives

  • Recognize verbal buying signals

  • Transition at the right time into a trial close

  • Use the R-I-Q approach (Restate, Personal Recommendation, Question)

Pre-requisite Course(s)

  • Questioning

  • Listening

All VereQuest e-Learning Courses have been created by contact center professionals leveraging industry best practices gleaned by listening to/reading literally millions of customer interactions.

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