VEREQUEST'S CONTACT CENTER eLEARNING

How it works. 

  1. Choose the skills you need from our library of modules.

  2. We customize logos and text to align perfectly with your unique environment.

  3. We leverage ACTUAL call recordings from your center to create samples and examples (re-enacted by professional actors to protect agent/client identity).

  4. Together we develop testing that reinforces learning and confirms that behaviors are right for the customer experience you want to deliver.

  5. We package it all up in a SCORM-compliant package for your Learning Management System.

  6. No annual licensing fees.  No individual learner fees.  

  7. Simple.

See how VereQuest's customizable contact center training can work for your unique environment.

To learn more about how VereQuest can help you get your Contact Center Training off the ground, get in touch to arrange a FREE, no-obligation assessment

 

... or to just get to know us a little better. 

  

GET IN TOUCH!