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Managing Pressure

Taking care of yourself

Estimated Time to Complete  (Minutes)

18

Learning Objectives

  • Understand the positive and negative aspects of pressure

  • Know when to address too much pressure

  • Apply 6 strategies for managing pressure

Pre-requisite Course(s)

  • None

All VereQuest e-Learning Courses have been created by contact center professionals leveraging industry best practices gleaned by listening to/reading literally millions of customer interactions.

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