To get a sense of how VereQuest can add more value to your QA program, get in touch to arrange a FREE, no-obligation assessment.
How VereQuest's FREE assessment works:
We'll sign a non-disclosure agreement.
You'll upload a few high and low scoring calls to our secure FTP site.
We'll evaluate them against our own best-in-class criteria.
We'll provide you with individual assessments in writing along with detailed coaching notes.
We'll demonstrate how real-time, online access can lift agent performance and capture the insight you need to prioritize business initiatives.
CONTACT CENTER QA ASSESSMENT
Not ready for a QA Assessment?
Download our QA Checklist to evaluate whether or not you are getting the most out of your Contact Center QA effort.